Orders are generally shipped in 1-3 business days after your order is processed and they normally take an additional 3 - 5 business days to arrive.
Orders are processed Monday - Thursday during normal business hours.
All watch orders are timed out overnight. If our watchmaker notes any inconsistencies with the timepiece, he will clean and adjust as needed. For this reason some orders, on occasion, may be delayed a few days. If this is the case the customer will be emailed letting them know an approximate date the watch will be shipped to you. This is done to make sure the customer is completely satisfied with their purchase.
You may return damaged or defective merchandise within 10 days of the original purchase date for a full refund minus shipping charges. We will also be glad to exchange the damaged merchandise for anything on our site of equal or lesser value.